If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at. Isothermal Cases…, Headlamps, Bikinis, Boardshorts…, Pants, Up To 40% Off…, Under $25, 3. This Warranty Policy is incorporated by reference into the Terms of Sale.  Following receipt of the product, our Service Center will check the product and will issue a report indicating whether the product needs to be fixed or replaced and whether its defects are covered by the Warranty. If the product needs to be replaced, the Service Center will keep the product and will arrange directly with us, to provide you with a new product, but it will not give you the replacement directly. “Apparel” is defined as any Herschel Supply clothing products, including jackets, hats, pullovers, ponchos and fleece. Tights…, Swimsuits, DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT. Running Shoes…, Gloves, There are conditions that Decathlon Australia is bound by, however, and you'll find everything you need to know about our International Exchanges policy here . The Warranty does not apply to any non-Decathlon product, even if packaged or sold with a Decathlon product, and does not apply to any counterfeit product. THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Decathlon’s property. Kids' Bottoms…, All Sale, Men Sale…, City Biking, GARANTIE DECATHLON COMMENT FONCTIONNE LA GARANTIE DE VOS PRODUITS DE MARQUES PASSIONS ? IMPORTANT: Please provide a copy of your original receipt  to the Service Center to be covered by the Warranty. Sunglasses…, Weight Training, Term: Most of the Decathlon products are covered by a contractual two year warranty unless otherwise specified on the product or its packaging or by Decathlon at the time of sale. Decathlon Store Sales are in-store events (not Decathlon.com) where we sell merchandise “as is” and all sales are final. Sunglasses…, Weight Training, Whether a Product is covered by warranty will be set out in … Yoga & Studio…, Skiing, Decathlon is not responsible for any items left in products sent to us for repair or replacement. THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. For further information, please contact help.ireland@decathlon.com. It has been 3 months of me using this shoes and it got issue with sole and when I came to claim the warrenty I was denied to replace with very rude behaviour and very rude way of talking. ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT. Kids' Bikes…, Boxing & MMA, Under $50…, Bike Sale, If you have changed your mind or if the product doesn’t meet your expectation, you can return unused items, in new condition, with all tags attached, in the original package for a replacement or refund within one year of purchase -- except for safety and lifesaving equipment which can’t be returned after purchase. For 40 years, Decathlon has delivered the best value in the retail sports industry by offering high-quality, sustainable and cost-effective products. To find the length of the applicable warranty period (“Warranty Period”), please see the product page on the website. 2. Harsh experience to shop with decathlon Faridabad. Our designers developed this 100 rowing machine for your at-home cardio workouts. Bike Helmets…, Hiking Backpacks, DECATHLON IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC. Leggings, Tights…, Bike, Boots…, Snowboards, Kids Sale, Bottoms…, Up To 20% Off, Lights…, Tires, 6.1. Exercise…, Bikes, Fitness…, Men Sale, Jackets, DELIVERY INFORMATION FOR ONLINE ORDERS . Snowboarding…, Women's Jackets, Billiards…, Badminton, Hiking Jackets…, Hiking Poles, Select your order and click on "Return". Cookware…, Water Bottles, Carry on the back/in the hand using the multiple handles or pack it on a vehicle to lighten your load. Once you have a return number, please contact Customer service at the following e-mail address: pagalba@decathlon.com. Boardshorts…, Jackets, Snowboarding…, Women's Jackets, Women's Tops…, Men's Jackets, Warranty The products sold on the Website may be guaranteed which the duration is mentioned on the product. The entire design team had the opportunity to test this cap during frequent excursions in the Mont Blanc mountain range, where Forclaz – Decathlon's trekking brand – has its offices. (A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10) days of its discovery; and (B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072, with mailing or shipping charges prepaid (“Warranty Claim Procedures”). For your convenience, Decathlon purchases of new products can be returned at any of our retail stores, with proof of purchase, regardless of whether you made your purchase online or in a store. Ice Skating…, Folding Bikes, 1. Ice Skating…, Folding Bikes, Safety equipment include helmets, life jackets, climbing gear and COVID masks. ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT.Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. Shoes…, Skis, Tables…, Coolers, Dance…, Climbing, On most products of Decathlon sold online, you can enjoy a 2 year warranty while some products may offer a 5 to 10 year warranty. Warranty against defects Depending on the product, Decathlon offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. If the product is irreparable and cannot be exchanged for an identical item, you will be provided with a credit note or a refund. The Warranty only applies to products manufactured by or for Decathlon that can be identified by the Decathlon trademark or logo affixed to them. You can return the item to a closest DECATHLON store or by making an online return request. It comes with 10 year warranty too! For an average use of 2 hours a week. The warranty holds good for products that are used within the prescribed norms, those that are not eligible for warranty are but not limited to: To get a return number, indicating the reason for the defect, you should visit the section “My account” => “Track my orders”. Up To 40% Off…, Under $25, Women Sale, Tops…, Kids Sale, Tops, Shoes…, Skis, Triathlon…, Roller Skating, Billiards…, Badminton, Women Sale, Tops…, Kids Sale, Tops, IMPORTANT: Before you deliver your product for warranty service, it is your responsibility to empty your products and verify that you have not left any object or item in the products, such as in its pockets. Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. DECATHLON SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. This website is designed for sport users by SPORT USERS. Our working hours: Monday- Friday: 9 AM - 6 PM . This Warranty Policy is incorporated by reference into theÂ. 3. Men Sale, Tops…, Women Sale, Jackets, Fleeces…, Pants, This Warranty is only extended to the original purchaser or gift recipient of a product. Fishing…, Archery, Get a $10 bonus just for signing up for Swagbucks! delivers high-quality cost-effective products. Baseball…, Kayaking, Fishing…, Archery, Stand Up Paddle…, Cross Country Skiing, Leggings…, Hiking Boots, Please feel free to visit your nearest Decathlon store to have the product physically checked for some defect and claim an exchange or refund in case of any manufacturing defect. After a determination by Decathlon as to whether a particular defect is covered by the warranty, Decathlon will process the claim accordingly, and the defective Goods will be repaired, or refunded. In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law.This Warranty is only extended to the original purchaser or gift recipient of a product. Decathlon also does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) We aim to sustainably bring the power of sport to everyone, everywhere, by designing the best products at the best prices, innovating for quality and performance. Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. Gloves…, Clothing, Lanterns…, Down Jackets, ... And Like you mentioned about our 2-year warranty, we are sorry we will not be able to exchange or help in fixing the shoes. Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. Decathlon — shoes warranty . Squash…, Running, We will email you once your order leaves our European warehouse. Boots…, Boots, Yoga & Studio…, Skiing, Rain Jackets…, Sweatshirts, Hoodies, Snow Shoes, Grips…, Ice Axes, Crampons, Helmets, Bikinis, Boardshorts…, Pants, Snow Shoes, Grips…, Ice Axes, Crampons, Helmets, Tous les produits de nos marques passions (Aptonia, Artengo, b'Twin, Domyos, Fouganza, Geologic, Geonaute, Inésis, Kalenji, Kipsta, Quechua, Tribord et Wed'ze) sont garantis pendant 2 ans sauf indications contraires et dans les conditions normales d'utilisation. 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